I don’t know if this place is under new ownership or what given that it looks like it has been there for a while and has positive reviews in the recent (Feb ’ 15) past. We threw away most of the order - none of us was willing to even finish what was on our plate. Kept trying to find something in our order that would save the place, but frankly nothing was even OK. Even the shrimp chow fun was a complete fail - one needed a magnifying glass to find the odd shrimp in the carton. The potstickers were hard/crunchy and had a very peculiar flavor. I wasn’t setting the bar too high for take-out Chinese in Brentwood, but this place was a new low.
If we hadn’t pre-ordered I would have walked away when there were no other customers in the restaurant at 6: 30pm on a Friday night. We placed a to-go order by phone based on average 4⁄ 5 reviews. Oh and the bathroom is filthy… which, in my experience of Chinese restaurants, means it’s probably filthy behind the scenes as well. At least I can share my experience with other Unilocalers and vow never to return. The check was $ 40 and I left feeling totally ripped off. How are they even stay in business if they have that many who people who find their food inedible?! If that’s the case why not just serve better food?! I’m not sure why I didn’t just pay for the beef dish and leave (still bad but, at least, edible). I asked, «don’t you think it is wrong to charge us for food we cannot eat?» Her response was that she can’t do this for all guests as it would hurt her business. She didn’t offer to bring us something else or to remove it from the check, so I had to ask but she flat out refused. I’ve never had to send back food before and told the waitress as politely as I could that we couldn’t eat it.
No sweetness, no other flavors whatsoever. The chicken pieces were stale, the batter was chewy, the walnuts were stale, and the sauce, well, wasn’t a sauce… just globs of mayonnaise barely mixed in with the chicken. Neither of us could eat the Honey Walnut Chicken. Disgusting! We ordered two dishes of Honey Walnut Chicken (a fav) and Mongolian Beef.
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